Technology Support

After checking all the packaging contained in the box that your school-loaner computer was shipped in, if you are missing the computer mouse, headset, or charging cord: Contact SCA at 404-334-4790 ext.8

If the charging cord for your school-loaner computer is not charging your computer or is damaged: Contact SCA at 404-334-4790 ext.8

If the keyboard or mouse on your school-loaner computer is not working or is damaged: Contact SCA at 404-334-4790 ext.8

If you have fully charged your computer and it will not turn on or if your computer screen is not operational: Contact SCA at 404-334-4790 ext.8

Google Password Reset Survey

If you continue to have issues logging in to or using your school Google account after receiving a password reset: Contact your Family Engagement Liaison.

If you are having issues logging into or using your Clever dashboard: Contact your Family Engagement Liaison.

If you are having issues logging into or using your Canvas account: Contact your Family Engagement Liaison.

If you need help creating or accessing your Infinite Campus account: Contact your Family Engagement Liaison.  For a password reset on an existing Infinite Campus account: Complete the survey.

Infinite Campus Password Reset Survey

If you need help finding your live Jigsaw sessions:  Contact your Family Engagement Liaison.

If you are having issues viewing, or participating in live Jigsaw sessions:  Contact the Teacher of the course.

If you are having issues accessing a program from your lever dashboard such as BrainPOP, iReady, iXL, etc.: Contact the Content Teacher who assigned the activity.

If you are having issues accessing an assignment within an application from your Clever dashboard: Contact the Content Teacher who gave the assignment.

If you are having issues accessing an assignment in Canvas.: Contact the Content Teacher who gave the assignment.